(4.4 / 5)13+ Ratings

Shapa Reviews

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Overall Rating

4.4

13 Reviews

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About Shapa

MyShapa.com is the e-commerce site of Shapa, a company that specializes in smart bathroom scales. Shapa offers a numberless scale and an accompanying app designed to help users achieve their weight management goals through a stress-free and habit-forming approach. The platform provides personalized missions, challenges, and continuous support to encourage consistent weight loss and overall wellness.

Key features include:

Numberless Scale: Uses a color-focus system to reinforce proper weight management.
App Integration: Offers personalized missions and challenges to help users form healthy habits.
Customer Support: Provides constant support and encouragement to users.
Return Policy: Allows returns within 30 days with specific conditions.

Shapa has received positive reviews, with an average rating of 4.7/5 based on over 3,000 reviews, and offers various membership plans including monthly, annual, and lifetime memberships.

Shapa Pros & Cons

Pros of myshapa.com:

Stress-Free Experience: Shapa's numberless scale and AI technology provide a stress-free experience with no fluctuation, reducing frustration.
Personalized Feedback: The scale gives personalized feedback through the Shapa Color, confirming whether changes are true weight changes or natural fluctuations.
Holistic Approach: Shapa focuses on overall health metrics and progress, not just numerical measurements, making the fitness journey more enjoyable and less intimidating.
Customized Programs: The system adapts to individual weight management goals, ensuring a tailored approach to health.
Community Support: Expert-led community support and health-focused missions keep users motivated and on track.
Data Security: Shapa is HIPAA compliant, ensuring data privacy and security.
Customer Satisfaction: High customer satisfaction with an average rating of 4.4/5 and positive testimonials.

Cons of myshapa.com:

Limited Support: Some users have reported limited support options, such as no phone number or effective email support.
Accuracy Concerns: Methods for estimating body composition have indifferent accuracy, as noted in some reviews.
Return Policy: The return policy has a 30-day window, but shipping charges are non-refundable, and the customer is responsible for the cost and risk of shipping.

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Shapa Customer Reviews (13)

0/5

David Duncan

Verified Buyer

Jul 16, 2024

Devin Jacobs

Verified Buyer

Jul 16, 2024

Tim Baer

Verified Buyer

Jul 15, 2024

Gökan Boons

Verified Buyer

Jul 14, 2024

Finnbogi Hreinsson

Verified Buyer

Jul 14, 2024

Ewan Austin

Verified Buyer

Jul 13, 2024

Ewan Robertson

Verified Buyer

Jul 12, 2024

Marion Marlow

Verified Buyer

Jul 12, 2024

Charlotte Richards

Verified Buyer

Jul 12, 2024

Thérèse Guernon

Verified Buyer

Jul 11, 2024

Shapa Customer’s Q&A

No question yet

Shapa Features and Benefits

Key Features and Benefits of Shapa:

Customizable Color Feedback:
- Algorithm Options: Choose from three color feedback algorithms: Standard, Enhanced Sensitivity, and Reduced Sensitivity to match your weight loss journey.
- Color System: Receive a color feedback based on your weight trend over the last 3 weeks, with green indicating maintaining weight, teal/blue indicating losing weight, and light gray/dark gray indicating gaining weight.
AI-Powered App:
- Personalized Missions: Receive daily missions tailored to your habits, personality, and lifestyle to help build healthy habits.
- Progress Tracking: Track your progress through Shapa Age, Weigh-In History, and Mission History in the app.
Data Security:
- HIPAA Compliance: Shapa ensures data privacy and security with health and medical-industry standard policies.
Community Support:
- Community Engagement: Connect with a community for support and motivation, helping you stay focused on your weight loss journey.
Customized Program:
- Questionnaire: Fill out a questionnaire to help Shapa understand your habits, personality, and lifestyle, and build a customized program of missions.
Motivation and Rewards:
- Virtual Badges: Earn badges for milestone achievements like 30-day weigh-in streaks and mission completions.
- Encouragement: Receive encouragement and rewards to stay motivated and engaged in your weight loss journey.
Holistic Approach:
- Weight Management: Focus on sustainable weight management by addressing various factors influencing your health, including diet, stress management, and exercise.
- Health Outcomes: Improve overall health outcomes by integrating behavioral health and cutting-edge technology.
User-Friendly Experience:
- Numberless Scale: Use a display-free, numberless scale that provides a daily morning ritual of stepping on the scale and receiving kinder feedback.
- Regular Feedback: Receive feedback based on your recent weight trend, reducing confusion and frustration caused by daily physiological fluctuations.
Long-Term Success:
- Behavioral Economics: Shapa is developed by Dan Ariely, a behavioral economist, focusing on forming habits rather than metrics to achieve long-term success.
- Success Rate: Analysis shows that 95% of Shapa members either lose or maintain their weight over a 12-month period.

Shapa Pricing

Shapa offers several pricing plans for its numberless scale and weight loss program:

6-month membership: $84/year + $99 scale
12-month membership: $84/year + $99 scale
18-month membership: Pricing not explicitly mentioned, but subscriptions work out from as little as $2.25 per week.

Additionally, there is a Lifetime Membership option available for $299, which includes the Shapa numberless scale with no monthly fee.

Shapa FAQs

Shapa Alternatives

The provided sources do not list alternatives to Shapa. However, if you are looking for alternatives to Shapa, you might consider the following Voice of the Customer (VoC) and customer feedback platforms:

Mopinion - Collects and analyzes customer feedback from various digital channels, offering advanced triggers and customization options.
Qualaroo - Analyzes customer behavior using microsurveys, with customization options and integration with IBM Watson for analysis.
Verint Digital Feedback - Collects customer feedback via standard surveys, but is limited in customization and reporting flexibility.
Qualtrics - Offers online survey software with various question types and templates, but has limited customization options for end-of-survey messages.
Medallia for Digital - Captures customer feedback on websites, mobile websites, and in-app, using AI-based text analytics and real-time alerts.
NICE Satmetrix - Offers advanced surveys with location, industry, or product segmentation, and allows publishing positive feedback on social media.
Hubspot Customer Feedback Software - Provides a clean interface for building surveys and forms, but has limited customization options for templates.

These platforms offer various functionalities for collecting and analyzing customer feedback, which could be useful if you are looking for alternatives to Shapa's approach to health and wellness tracking.

Shapa Return Policy?

Shapa's return policy allows products to be returned within 30 days of the original purchase. To be eligible for a return, the product must be in its original packaging and accompanied by a receipt or proof of purchase. Additionally, a Return Merchandise Number (RMN) must be obtained by contacting Shapa at askshapa@shapa.me.

Shipping charges incurred during the return process are non-refundable, and the customer is responsible for the cost and risk of shipping the product both to and from Shapa. If a product is received in a damaged condition, customers are advised to notify Shapa immediately for assistance. Sale items are also eligible for refunds.

For any questions regarding the return policy, customers can contact Shapa at askshapa@shapa.me.